Legal

Terms of Service

Effective date: April 26, 2026

These Terms of Service govern your access to and use of Saylino, including our website, application, language-learning tools, translation tools, voice features, AI-assisted learning features, user accounts, subscriptions, and related services.

Individual Entrepreneur LUCKYLO

Registration number: 780120050764

Address: Almaty, Solnechnaya 35, Republic of Kazakhstan

admin@luckylo.pw

By accessing or using Saylino, you agree to these Terms of Service. If you do not agree, you must not use the service.

5. Acceptable use

You agree not to use Saylino to:

  • violate any law or regulation
  • infringe intellectual property, privacy, or other rights
  • upload or transmit harmful, illegal, abusive, hateful, defamatory, or misleading content
  • submit confidential information that you do not have the right to process
  • attempt to gain unauthorized access to Saylino or its systems
  • interfere with the security, stability, or performance of the service
  • use automated systems, bots, scraping, or abuse methods without permission
  • reverse engineer or attempt to extract source code, models, systems, or non-public features
  • use the service to generate spam, fraud, scams, or harmful content
  • resell or commercially exploit Saylino without our written permission

1. Description of the service

Saylino is a language-learning and translation service. It may provide features such as:

  • text translation
  • voice translation
  • speech recognition
  • pronunciation practice
  • speaking analysis
  • vocabulary and grammar exercises
  • writing practice
  • language level testing
  • AI-assisted learning
  • saved learning progress
  • user accounts
  • paid subscriptions or paid features, if available

We may change, improve, suspend, or discontinue any part of the service at any time.

2. Eligibility

You may use Saylino only if you can legally enter into these Terms under the laws applicable to you. Saylino is not intended for children under the age of 16 without the involvement and consent of a parent or legal guardian. If you use Saylino on behalf of a company, school, organization, or other legal entity, you confirm that you have authority to accept these Terms on its behalf.

3. User accounts

Some features may require an account. You agree to provide accurate and current information when creating or using your account. You are responsible for keeping your login credentials secure and for all activity that occurs under your account.

You must notify us immediately if you believe your account has been accessed without authorization. We may suspend or terminate your account if we believe that you violated these Terms, used the service unlawfully, created risk for Saylino or other users, or attempted to abuse the service.

4. Third-party login

Saylino may allow you to sign in using third-party services such as Facebook or Google. If you choose third-party login, your use of that third-party service is governed by its own terms and privacy policy. Saylino is not responsible for the operation, availability, or policies of third-party login providers.

6. User content

You may submit text, audio, speech, translations, learning answers, and other content to Saylino. You retain ownership of your content. However, you grant Saylino a limited, non-exclusive, worldwide license to process, store, transmit, display, and use your content only as necessary to provide, maintain, secure, and improve the service.

You are responsible for the content you submit. You must ensure that you have the necessary rights and permissions to submit and process such content through Saylino.

7. AI-generated and language-learning output

Saylino may provide translations, transcripts, pronunciation scores, grammar feedback, vocabulary feedback, speaking analysis, explanations, examples, and other AI-generated or automated output. You understand that automated and AI-generated output may be inaccurate, incomplete, or unsuitable for your specific situation. You should review important output before relying on it.

Saylino is an educational and productivity tool. It does not provide legal, medical, financial, immigration, tax, or other professional advice.

8. Voice and audio features

If you use voice features, you agree that Saylino may process your audio input to provide speech recognition, translation, pronunciation assessment, speaking analysis, or related functions. You must not record or submit another person's voice without lawful permission.

You should not submit highly sensitive or confidential information through voice features unless you understand and accept the processing described in our Privacy Policy.

9. Paid subscriptions and payments

Saylino may offer paid subscriptions, paid plans, or paid features. If you purchase a paid subscription, you agree to pay the applicable fees, taxes, and charges. Prices, billing periods, renewal terms, and included features will be shown before purchase.

Subscriptions may renew automatically unless cancelled before the renewal date. You are responsible for cancelling your subscription according to the instructions provided in the service or by the payment provider. Payment processing may be handled by third-party payment providers. Their own terms and policies may apply.

11. Intellectual property

Saylino, including its design, interface, software, code, branding, logos, text, graphics, features, and original content, is owned by Individual Entrepreneur LUCKYLO or its licensors and is protected by applicable intellectual property laws. These Terms do not grant you ownership of Saylino or any intellectual property rights in the service.

You may not copy, modify, distribute, sell, lease, or create derivative works based on Saylino unless we give written permission or the law allows it.

12. Feedback

If you send us feedback, suggestions, ideas, or recommendations, you allow us to use them without restriction or compensation to you. We are not required to keep feedback confidential.

13. Third-party services and links

Saylino may contain links to third-party websites, tools, payment providers, authentication providers, AI providers, or other services. We are not responsible for third-party services, their content, availability, security, terms, or privacy practices. Your use of third-party services is at your own risk and may be governed by their own terms.

14. Service availability

We aim to provide a reliable service, but we do not guarantee that Saylino will always be available, uninterrupted, secure, or error-free. The service may be unavailable due to maintenance, updates, technical failures, third-party provider issues, network problems, or events outside our control.

15. Disclaimer of warranties

Saylino is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.

We do not guarantee that translations, language assessments, pronunciation scores, AI explanations, or learning recommendations will be accurate, complete, or suitable for every user.

19. Privacy

Your use of Saylino is also governed by our Privacy Policy. Please read it carefully to understand how we collect, use, and protect personal data.

saylino.top/privacy →

20. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we may notify you by email, through the service, or by updating the effective date at the top of this page. Your continued use of Saylino after the updated Terms become effective means that you accept the updated Terms.

21. Governing law

These Terms are governed by the laws of the Republic of Kazakhstan, unless mandatory consumer protection laws in your country of residence provide otherwise.

22. Dispute resolution

If you have a concern or dispute, please contact us first so we can try to resolve it informally. If the dispute cannot be resolved informally, it may be resolved by the competent courts or authorities according to applicable law.

10. Refunds

Refund rules may depend on the payment provider, country, applicable law, and the specific subscription plan. Unless otherwise stated or required by law, paid subscriptions and digital services may be non-refundable after access has been provided.

If you believe there was an error in billing, contact us at:

admin@luckylo.pw

16. Limitation of liability

To the maximum extent permitted by law, Individual Entrepreneur LUCKYLO and Saylino will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, loss of business, reputational harm, or service interruption.

To the maximum extent permitted by law, our total liability for any claim related to Saylino will not exceed the amount you paid to Saylino for the service in the three months before the event giving rise to the claim, or USD 50 if you did not pay for the service.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless Individual Entrepreneur LUCKYLO and Saylino from claims, damages, liabilities, losses, costs, and expenses arising from:

  • your use of Saylino
  • your violation of these Terms
  • your violation of any law or third-party rights
  • content you submit to the service
  • misuse of your account

18. Termination

You may stop using Saylino at any time. We may suspend or terminate your access to Saylino if:

  • you violate these Terms
  • your use creates risk or legal exposure for us
  • we are required to do so by law
  • we discontinue the service or part of it
  • your account is inactive for a long period
  • payment for paid features fails or is reversed

After termination, some provisions of these Terms will continue to apply, including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

23. Contact us

If you have questions about these Terms, contact us:

Individual Entrepreneur LUCKYLORepublic of Kazakhstan, Almaty, Solnechnaya 35admin@luckylo.pw
Created by:luckylo.pw