Legal
Effective date: April 26, 2026
This Privacy Policy explains how Saylino collects, uses, stores, shares, and protects personal data when you use our website, application, language-learning tools, voice translation features, AI-assisted learning features, authentication features, and related services.
Individual Entrepreneur LUCKYLO
Registration number: 780120050764
Address: Almaty, Solnechnaya 35, Republic of Kazakhstan
admin@luckylo.pwBy using Saylino, creating an account, signing in with a third-party provider, using voice or text features, or purchasing a paid subscription when available, you agree to the practices described in this Privacy Policy.
Saylino is a language-learning and translation service. The service may include text translation, voice translation, pronunciation practice, speaking analysis, vocabulary and grammar exercises, AI-assisted language learning, user accounts, subscriptions, and other educational features.
If you choose to sign in with Facebook, we may receive the following information from Meta/Facebook, depending on your Facebook settings and the permissions you approve:
We use this data only to create or authenticate your Saylino account, personalize your account, prevent fraud or abuse, and provide the service. We do not post to Facebook on your behalf. We do not access your Facebook friends list. We do not sell Facebook Login data.
If you choose to sign in with Google, we may receive information such as:
We use this data to create or authenticate your Saylino account and provide the service.
When you use Saylino, you may provide text or learning content, including:
If you use voice translation, speech recognition, pronunciation assessment, speaking practice, or similar features, we may process:
We use this data to provide speech recognition, translation, pronunciation feedback, speaking analysis, and language-learning features.
If paid subscriptions or paid features are available, payments may be processed by third-party payment providers. We may receive and store:
We do not store full bank card numbers or full payment credentials on our own servers unless explicitly stated otherwise. Payment data is processed by payment providers according to their own terms and privacy policies.
We may collect technical and usage information, including:
We use this data to operate the service, improve performance, detect abuse, fix errors, secure accounts, and understand how users interact with Saylino.
For users in the Republic of Kazakhstan, personal data may be collected and processed based on consent and other grounds permitted by applicable law. For users in the European Economic Area, the United Kingdom, or similar jurisdictions, you may have additional rights under applicable data protection laws.
Saylino may use cookies and similar technologies to:
You can control cookies through your browser settings. However, disabling some cookies may affect the functionality of the service.
We may use third-party service providers to operate Saylino. These may include:
These providers may process personal data only as needed to provide their services to us, comply with legal obligations, or protect the security of their systems.
Saylino may use artificial intelligence, speech recognition, translation, text analysis, and language assessment technologies to provide the service. When you submit text, audio, speech, translations, or learning answers, this content may be processed by Saylino and by selected third-party technology providers for the purpose of generating translations, transcripts, pronunciation scores, speaking feedback, grammar feedback, vocabulary feedback, or other learning results.
You should not submit highly sensitive personal information, confidential business information, financial secrets, passwords, government identification numbers, medical records, or other information that you do not want processed by Saylino or its service providers.
We do not sell your personal data. We may share personal data in the following cases:
Saylino is operated from the Republic of Kazakhstan. Some service providers may be located in other countries. This means your personal data may be processed or stored outside your country of residence. When we transfer or process personal data internationally, we take reasonable steps to protect it according to this Privacy Policy and applicable law.
We keep personal data only as long as reasonably necessary for the purposes described in this Privacy Policy, including:
You may request deletion of your account and personal data as described below. Some data may be retained for a limited period if required by law, for security reasons, for payment records, or to resolve disputes.
We use reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. However, no online service can guarantee absolute security. You are responsible for keeping your login credentials secure and for using a strong password if password login is available.
Saylino is not intended for children under the age of 16 without the involvement and consent of a parent or legal guardian. If you believe that a child has provided personal data to Saylino without appropriate consent, please contact us at luckylo.pw@gmail.com. We will take reasonable steps to delete such data if required.
We may send you service-related emails, such as account, security, subscription, and technical notices. We may send marketing emails only where permitted by law. You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.
We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email, through the service, or by updating the effective date at the top of this page. Your continued use of Saylino after the updated Privacy Policy becomes effective means that you accept the updated policy.
You can request deletion of your Saylino account and personal data by contacting us at:
admin@luckylo.pwPlease include the email address associated with your Saylino account and write "Delete my Saylino account" in the subject line.
If you used Facebook Login, you may also remove Saylino from your Facebook account settings:
After receiving a valid deletion request, we will delete or anonymize personal data associated with your account, unless we are required to keep certain data for legal, tax, security, fraud prevention, dispute resolution, or accounting purposes.
Depending on your location and applicable law, you may have the right to:
To exercise your rights, contact us at:
admin@luckylo.pwWe may need to verify your identity before responding to your request.
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
